Your support agent
doesn't know
when to stop.
It will refund every order. Cancel every subscription. Delete every account. Because nobody told it not to.
Tollgate gives it rules.
No policy · No approval · No limit
The problem
Every team shipping a support agent
hits the same three walls.
One bad prompt. $40,000 gone.
One bad prompt. $40,000 gone.
A misunderstood request, an edge case your policy doesn't cover, a prompt injection from a malicious customer — and your refund agent processes hundreds of requests before anyone notices. There's no undo.
You can't audit what you can't see.
You can't audit what you can't see.
When a customer complains their subscription was cancelled wrongly, can you show exactly what the agent decided and why? Without a full audit trail, you're guessing — and your compliance team is not ok with that.
Human approval shouldn't require a dashboard.
Human approval shouldn't require a dashboard.
Your team lives in Slack. Building a custom approval UI, wiring up webhooks, managing state across agent restarts — that's weeks of engineering for something that should take an afternoon.
How it works
From uncontrolled to protected in 10 minutes.
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